AUDIT AND CONSULTING
OPTIMISING ORGANISATIONS AND PROCESSES
LUGAN CONSULTING offers its expertise in auditing and strategic consulting to service companies and industries looking to evolve or transform. Our aim is to guide you through the management of short-, medium- and long-term change. As a prerequisite to achieving new objectives, we look at your processes to identify the obstacles to your change, as well as your strengths. At the end of this review, you will have a clear and precise vision of the areas for improvement to be considered, as well as solutions and management plans tailored to your environment. Our offer covers 4 fundamental areas of the company.
ORGANIZATIONAL AUDIT
MODERNISING MANAGEMENT, ORGANISATION AND HUMAN RESOURCES
At the dawn of an ever-changing business environment, establishments are facing complex and varied challenges. Organisational audit is a fundamental pillar of modern business management.
The evaluation of procedures and roles is emerging as an essential strategic tool. It represents an analytical approach aimed at assessing a company’s performance, structure and processes.
It enables organisations to take a step back and critically examine their internal workings.
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Structure to perform.
What are the different types of audit?
CHANGE MANAGEMENT
The change management audit assesses the planning, implementation and impact of transformation initiatives within an organisation.
It is useful for identifying obstacles, measuring employee buy-in and optimising processes to promote a successful transition.
It is useful for identifying obstacles, measuring employee buy-in and optimising processes to promote a successful transition.
PROJECT AUDIT
A project management audit assesses the planning, execution and performance of a programme to identify opportunities for improvement.
It focuses on value for money, minimising risk and ensuring that the programme is achieving its objectives efficiently.
MANAGEMENT AUDIT
A management audit is an analysis of the performance of management practices within a group. It examines decision-making processes, communication and organisational patterns.
It focuses on improving management effectiveness, promoting robust governance and creating added value for the company.
It focuses on improving management effectiveness, promoting robust governance and creating added value for the company.
PERFORMANCE AUDIT
OPTIMISING PROCESSES AND RESOURCES
Bring the culture of continuous improvement into your business in a sustainable way, thanks to the principle of optimising operations: lean management. This practice offers a significant improvement in efficiency, by eliminating non-productive activities and encouraging more judicious use of resources.
Minimising stocks, reducing waiting times, identifying and eliminating sources of waste: a detailed study of your processes and resources enables us to provide you with the ideal methodology for increasing your profitability and propelling your institution towards operational excellence.
Achieve maximum operational efficiency.
What are the Lean Management tools?
Problem solving
A roadmap for identifying and solving problems. It is based on steps such as clearly defining the bottleneck, identifying the causes, exploring measures and implementing them. It facilitates the sustainable resolution of operational bottlenecks.
The Kaizen principle
Continuous improvement philosophy that encourages progressive and constant change and is based on the involvement of all hierarchical levels. It fosters an evolving organisational culture with the aim of increasing innovation, efficiency and quality within an organisation.
5S methodology
An approach to organising the workspace based on five principles – sort, tidy, clean, standardise and respect – to optimise operational efficiency, safety and quality within a company. 5S promotes a more productive and orderly business environment.
Ready to optimise your processes and maximise your results?
Book your session with our expert.
QUALITY AUDIT
OPTIMISING THE QUALITY SYSTEM
Quality auditing helps to ensure customer satisfaction, reinforce regulatory compliance and maintain high standards of quality in the products or services provided by the company.
Through this approach, our aim is to ensure the effectiveness of quality practices, identify any non-conformities, and propose recommendations for continuous improvement.
Perfect your standards and improve your results.
WHAT ARE THE STEPS IN A QUALITY AUDIT?
DISCOVERY
The primary phase involves careful observation of current processes and practices. This stage provides the data on which the analysis will be based.
DIAGNOSTIC
Analysis of the data collected. This is used to draw up a detailed assessment of strengths, weaknesses, opportunities and risks. This forms the basis for recommendations.
REPORT
This is the stage at which the executive summary is created, clarifying how the company is achieving its objectives. It sets out the optimum performance points and the strategy to be applied.
COMPLIANCE
This is the final stage, during which the action plan is followed to ensure maximum compliance and improvement. This is the phase for initiating lasting change.
QWL AUDIT
Improving quality of life at work
Our experience has forged our deep conviction that well-being is directly correlated with performance. That’s why LUGAN CONSULTING’s methods are first and foremost focused on people. Our practices transform the company into a place where people can flourish and where missions take on meaning.
Improve your well-being and that of your colleagues.
WHAT IS THE QWL APPROACH?
Balancing professional and personal life
Promoting a healthy working environment
Increase the motivation of its employees
The Quality of Life and Working Conditions evaluation process is a study of the overall satisfaction of employees within an organisation. It encompasses an analysis of the physical, psychosocial and organisational aspects of work, with the following objectives:
WHY CARRY OUT AN AUDIT?
- decline in performance or rapid growth;
- restructuring, mergers, acquisitions;
- changes in regulations ;
decline in performance or rapid growth; - introduction of new technologies
diversification of activities, massive recruitment; - change of management, governance problems
organisational crisis…
WHAT ARE THE BENEFITS OF THE AUDIT?
Stimulation of innovation: identifying and correcting regulatory non-compliance reduces legal risks and potential penalties. Enhanced compliance protects the business and contributes to more effective risk management.
Risk reduction: identifying and correcting regulatory non-compliance reduces legal risks and potential penalties. Enhanced compliance protects the business and contributes to more effective risk management.
Better supplier management: by assessing the quality of suppliers, an audit contributes to more effective supply chain management. This ensures the quality of products or services supplied by business partners.
Increased customer satisfaction: by identifying areas for improvement, a quality audit helps to meet customer expectations more effectively.
Improved product or service quality generally translates into increased customer satisfaction.
Increased stakeholder confidence: a successful audit demonstrates the company’s commitment to quality, thereby increasing the confidence of customers, partners, investors and other stakeholders. It can also enhance the company’s reputation in the marketplace.
OTHER AREAS OF EXPERTISE
ENRICH YOUR LUGAN CONSULTING EXPERIENCE
We have a comprehensive range of services designed to ensure the success of your transformation.
Our services can combine any of our areas of expertise.
Coaching
Bring about change gently with our coaching services. Our approach places the individual at the heart of the process and ensures the well-being of our teams.
TRAINING
Add value to your business by complementing our consulting and coaching services with training tailored to the needs and context of your organisation.
Pharma
Take advantage of our long-term experience in the pharmaceutical and cosmetics industries. We meet the requirements of these specific sectors.