Management – Communication & Personal Development – Process optimization
How to succeed as a manager?
Objective:
Understanding the manager’s roles: self-diagnosing his practices
Identify management styles and adapt style according to situations
Use the main management techniques
Identify levers that promote motivation and team cohesion (The Performance Equation, Tuckman’s Model)
Managing Difficult Situations: Identifying Signs of Tension and Assertive Behaviour
How to become a leader? How to manage the performance of its teams?
Objective:
Understanding the difference between manager and leader
Identify management styles
Know how to set clear and ambitious goals
Team buy-in to established goals
Support employees individually and collectively in achieving the objectives set
How to effectively lead a meeting?
Objective :
Effectively prepare their meetings
Implement animation techniques
Managing difficult situations: implementing good practices according to situations
Effectively lead organizational change. What levers to drive change.
Objective :
Effectively support organizational change
Define the behaviours to be adopted in an organizational change project
Define and implement levers to effectively deliver organizational transformations
Identify the risks associated with the change
Develop leadership in change
How to deal with uncertainty? How to accept and live well a change?
Objective :
Experiencing change in a serene way
Changing Your Perspective on Change: Turning a Constraint into an Opportunity
Understanding Natural Resistance to Change
Accepting and facing uncertainty
How to succeed in public speaking? How to manage your stage fear and captivate your audience for effective speaking?
Objective :
Better oral communication
Overcoming the Stage Fright
Exchange with your audience using active listening techniques, questioning, reformulation
Decode and use non-verbal language
Intervene effectively in videoconferencing
How to talk about Well-being in Business? How to establish a plan for the development of quality of life at work)? How to promote the well-being of its teams in a professional environment?
Objective :
Understanding the concepts associated with the concept of Well-being in the Workplace
Take stock of the current system.
Understand and know how to implement the management levers associated with these concepts
Identify and develop concrete action plans to improve the quality of working life.
What is continuous improvement? What are the tools?
Objectives :
Identify tools for continuous improvement
Understand the objectives and concepts associated with Lean Management
How to be an actor in the continuous improvement process? How to improve in «Lean»?
Objectives :
Identify the sources of waste in a process and propose improvement actions
Identify and define continuous improvement projects
Federate the actors around the project
How to manage a project and support its teams in a continuous improvement process?
Objectives :
Know and know how to use the tools of continuous improvement according to the problems (5S, SMED, Visual Management, VSM)
Define and manage a Lean project using the DMAIC approach
Analyze the causes of a process malfunction and identify action plans
Effectively lead a continuous improvement project – Kaizen
How to define its quality system, a guarantee of confidence for the company? What are the axes to drive it?
Objectives :
Mastering the basic elements of the ISO 9001 standard
Define the key axes to be implemented for an efficient quality system
How to implement a risk analysis approach, manage and analyze its processes?
Objectives :
Define the target to be achieved
Select and implement, in an appropriate manner, the various risk analysis tools (APR, RRF, FMEA, HACCP, HAZOP, FTA)
How to solve complex problems in order to avoid recurrences and improve its overall performance in an industrial environment?
Objective :
Implement the different steps of a problem-solving approach
Define a problem (QQOQCCP, Pareto diagram)
Analyze causes (Ishikawa Digram, 5M, 5 why)
Identify and implement solutions (decision matrix)
Monitor and manage action plans (PDCA method)
Effectively lead and facilitate the working group.
Better understand the risks associated with its activities, identify applicable health risks. How to implement the means of protection and corrective actions in an appropriate manner?
Objective :
Understanding the risks of Covid-19 contamination
Identify the risks applicable to its activities
Effectively implement good health practices
Understand each other’s responsibilities in implementing good health practices
The quality certification was issued for the following category of actions :
TRAINING ACTIONS
Thank you for your support. I feel much better and can therefore approach the future more serenely. I realize that this coaching has been very beneficial to me both professionally and personally.
Delphine
Complete and customized training. Interactive and dynamic presentations adapted to our organization and our problems. Enriched by the experiences of the trainer and captivating anecdotes, they allow the topics discussed to become concrete and transposable.
Auditeur AQ
Pragmatic, operational and synthetic approach.
Resp. Qualité