ABOUT FRANK LUGAN

QUALITY CONSULTANT and PHARMA EXPERT

Since 2017, I have been committed to helping companies develop their overall performance while ensuring the well-being of human potential. I founded LUGAN CONSULTING to bring this vision to pharmaceutical industries and organisations going through phases of transition.

My vision focuses on management and quality system consulting, with a marked priority on well-being in the workplace. This commitment is based on three fundamental pillars:

My strong interest in strategic thinking.
An unwavering determination to focus my approach on people.
The conviction that my expertise can bring great added value to companies.

A THREE-PART CURRICULUM

I have benefited from a very comprehensive training programme, studying a wide range of complementary fields. I hold 3 diplomas, testifying to this eclectic curriculum: a Master’s degree in Business Administration, a Doctorate in Pharmacy (Industry option) and an Executive MBA in Management. They form the basis of my expertise and continue to guide my work in the field.

I attach great importance to balance and professional fulfilment. One of the dissertations I wrote during my studies, “Well-being at work: the role of the manager in a context of organisational change”, highlights my early affinity with this theme.

My specialisation in pharmaceuticals led to a career punctuated by key positions in major companies, including Production Director. In this role, I supervised production teams: manufacturing, maintenance, quality and supply chain departments, and managed continuous improvement and qualification and validation issues.

FOUNDATION OF LUGAN CONSULTING

During this experience, I was able to combine my scientific knowledge with my team management skills, thereby shaping my ability to offer holistic support to businesses. It was with this in mind that I decided to set up my own management consultancy. While my expertise means that I am particularly well placed to meet the needs of professionals in the pharmaceutical and cosmetics sectors, I also enjoy the variety that comes with meeting new people and working in new environments. That’s why I’ve adapted my services to suit companies in all sectors.

Setting up my own business allows me to draw on the resources of my 3 main areas of expertise. I provide my clients with advice on management, organisational optimisation, quality systems and continuous improvement. I place particular emphasis on professional fulfilment, convinced that a company’s performance depends on the well-being of its people.

EXPERTISE AND COMMITMENT

As I am particularly attentive to the quality of human relations and communication, I wanted to expand my skills in personal development. That’s why I passed an Executive Coaching certification (Akoté) in 2020, complemented by a PCM (Process Com Model) accreditation in 2021.

Thanks to this, I’ve been able to enhance my approach with a professional coaching offer. I support directors, managers and their staff in developing their talents. As close as possible to the people involved, I fine-tune my recommendations according to the issues at stake in each person’s role.

Constantly striving to evolve and taking care to work with modern methods, I am certified Black Belt in Lean Six Sigma. IASSC.

A PASSION FOR CONSULTING AND KNOWLEDGE TRANSFER

Passionate about human relationships, meeting people and passing on knowledge, I invest part of my time in other activities.  In addition to my role as a manager, I am Chairman of the Chambre Professionnelle du Conseil (CPC) in Normandy, whose role is to work for the recognition of the consulting professions and to unite the players in the industry.

I also lecture at the Université Paris-Saclay and the IAE in Caen, where I share my knowledge with Masters students. My interest in teaching doesn’t stop at the walls of higher education establishments: as a certified trainer, I like to take part in the development of company skills through a wide range of training courses. These courses have been awarded QUALIOPI certification, a sign of their quality and added value.

People at the heart of our ambition

My professional approach is characterised by the constant balance I maintain between caring for people and pragmatism. My wide range of expertise, from the pharmaceutical industry to consultancy and teaching, is an asset that enables me to work with corporate players and shape their future. I take particular care to ensure that my presentations are fun and dynamic, so that they leave a lasting and positive impression on the participants.

I am your personal contact. Contact me so that together we can explore the possibilities that LUGAN CONSULTING can offer to guide your company towards balanced growth. I assure you of a partnership based on innovation, performance and well-being.

FRANK LUGAN'S EXPERTiSE

Audit

Have your structure and its organisation assessed, as well as your teams’ work processes and methodology. This is the first step in initiating a transformation.

Coaching

Bring about change gently with our coaching services. Our approach places the individual at the heart of the process and ensures the well-being of our teams.

TRAINING

Add value to your business by complementing our consulting and coaching services with training tailored to the needs and context of your organisation.

Pharma

Take advantage of our long-term experience in the pharmaceutical and cosmetics industries. We meet the requirements of these specific sectors.