Lugan Consulting

MANAGER TRAINING PROGRAM

HARMONISE YOUR MANAGEMENT SYSTEM

An immersion in the three dimensions of leadership, enabling managers to fully embody their role.

EQUIP YOUR MANAGERS WITH READY-TO-USE SKILLS

CLEAR AND ALIGNED
MANAGEMENT PRACTICES

Enhanced communication and personal development skills

A CULTURE OF CONTINUOUS IMPROVEMENT THAT REDUCES BLOCKAGES

Restore consistency to the organisation's management

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The aim of PARCOURS MANAGER is to create a shared foundation to give consistency to your management teams. PARCOURS MANAGER is a unique training programme tailored to the company’s image. To have a concrete impact on the three areas governed by managers, the course is divided into three modules:

A TRAINING PROGRAMME WITH 3 FOCUS AREAS

Étape 1

operational management

The essential keys to managing in the field:

  • knowing how to lead;
  • clarifying roles;
  • making effective decisions.
Étape 2

Communication and personal development

Embody your managerial role and assume leadership while remaining true to yourself by learning how to:

  • express yourself more effectively;
  • listen;
  • build trust and commitment.
Étape 3

Continuous improvement & problem solving

Develop over time, using concrete methods to analyse, correct and progress endlessly.

WHO IS THE MANAGER COURSE FOR?

FRANK LUGAN
Consultant Pharmacist
Certified Black Belt Coach and Trainer

Formation Managers par Frank Lugan
Manager débutant

SUPERVISORS

  • Profile: recently promoted, strong technical skills but little management experience.

  • Requirement: quickly acquire the basics of leadership, communication and team management.

UNIT MANAGERS

  • Profile: several years of experience, manages a medium-sized team.
  • Requirement: improve efficiency, develop cross-functional management, motivate and retain staff.

HEADS OF DEPARTMENT

  • Profile: manager of several teams or a department.

  • Requirement: oversee overall performance, support change, develop a strategic vision.

Frank Lugan is an independent consultant in quality and management systems. Prior to this seven-year career, he had 20 years of experience in the pharmaceutical industry (production and quality assurance).

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A journey to embed efficiency at the heart of your management system.

READY TO MAKE YOUR MANAGERS A DRIVING FORCE FOR COLLECTIVE PERFORMANCE?

Guide your managers with our MANAGERS TRAINING.

A 100% operational management training course

Operational management, communication and problem solving: the three pillars that equip your managers with practical management tools that can be put into action immediately.

Étapes de la formation PARCOURS MANAGER de LUGAN CONSULTING

MANAGEMENT

JOUR 1

POSITIONING YOURSELF AS A MANAGER

  • Understand the roles and responsibilities of a manager.
  • Know how to identify management styles.
  • Be familiar with and know how to apply company rules.

JOUR 2

MANAGING YOUR TEAM'S PERFORMANCE

  • Know how to set clear and ambitious goals.

  • Know how to manage difficult situations and correct inappropriate behaviour.

  • Identify the levers that promote motivation and team cohesion.

MANAGEMENT

JOUR 3

EFFECTIVELY MANAGING CHANGE

  • Understanding the change process.

  • Understanding obstacles and identifying points of leverage to ensure successful change.

  • Developing your powers of persuasion and ability to convince others.

PERSONAL DEVELOPMENT

COMMUNICATION AND PERSONAL DEVELOPMENT

JOUR 4

GET TO KNOW YOURSELF BETTER WITH PROCESS COM®

  • Understand the roles and responsibilities of a manager.
  • Know how to identify management styles.
  • Be familiar with and know how to apply company rules.

JOUR 5

COMMUNICATE EFFECTIVELY AND CONFIDENTLY

  • Identifier les clés d’une communication efficace.
  • Développer sa capacité d’écoute active.
  • Savoir prendre la parole en public avec aisance.

JOUR 6

MANAGING YOUR TIME AND PRIORITIES

 

  • Anticiper et planifier ses activités pour une meilleure efficacité.
  • Utiliser avec pertinence les outils de communication.
  • Gérer son énergie personnelle pour optimiser son efficacité au travail.

LEAN MANAGEMENT

LEAN MANAGEMENENT

JOUR 7

CONTINUOUS IMPROVEMENT AND LEAN MANAGEMENT

  • Understand the concepts related to Lean Management.
  • Know and be able to identify the main Lean tools to be implemented.
  • Be able to define a continuous improvement project within your sector of activity.

JOUR 8

MÉTHODOLOGIE DE RÉSOLUTION DE PROBLÈMES

  • Know how to deal with a problem methodically and effectively.

  • Master the steps necessary for problem solving – 8D method.

  • Know how to lead an investigation team effectively.

CHECK OUT
OUR DETAILED TRAINING PROGRAMME

Parcours Manager (page)

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WHY TRAIN YOUR MANAGERS?

IF AT LEAST ONE OF THE FOLLOWING CASES IMPACTS YOUR TEAMS

IF YOUR COMPANY IS EXPERIENCING ANY OF THESE SITUATIONS

CONFLICTING PRIORITIES

A production department receives instructions to work quickly, while quality is a priority on the commercial side.

INCONSISTENT MANAGEMENT

A manager values collaboration but publicly criticises his colleagues in meetings.

DECISION-MAKING BLOCKAGES

A technical incident drags on because each manager has a different priority (cost, deadline, image), preventing concerted action.

Unstructured management leads to a counterproductive spiral.

BOOK YOUR MANAGER COURSE NOW